Health Insurance


The Department of Public Health mask advisory for fully vaccinated people remains in effect as well as mandatory masks for everyone on public and private transportation, in healthcare facilities, and congregate care settings.

Last-reviewed: 9am, Sept. 15, 2021

Key Resources:

The Basics:

  • Learn more about the COVID-19 vaccine, sign up for COVID-19 text alerts, exposure notifications, and find other hotlines and resources on the Commonwealth’s COVID-19 Updates and Information website.
  • All residents age 12 and older as well as people who work or study in Massachusetts can get vaccinated against COVID-19. Find out the latest about the Massachusetts COVID-19 vaccine response. Vaccine appointments are widely available and the COVID-19 vaccine is free to all. 
  • MassHealth members can call MassHealth directly at 800-841-2900 to schedule free transportation to a scheduled COVID-19 vaccine appointment. For more information, click on these FAQs.
  • Visit or call the Health Care For All (HCFA) HelpLine Monday through Thursday, 7 am to 5 pm, and Friday from 8 am to 3 pm at (800) 272-4232 to check what plans you may qualify for. Assistance is available in English, Spanish, and Portuguese.
  • MassHealth Enrollment Centers are still closed to walk-in visitors, but are accepting applications by phone: (800) 841-2900. 
  • Free COVID-19 testing for symptomatic and asymptomatic people is still available in communities throughout Massachusetts. To find a COVID-19 test near you or request a free home test click here. A map and list of Boston testing sites are available here. Call the multilingual Mayor’s Health Line (617-534-5050) for help with health insurance applications or other COVID-19 health questions.
  • Free home testing is also available at no cost to eligible MA adults. For details and to request a home testing kit, visit the Pixel by LabCorp for Massachusetts webpage.
  • If you have a problem with health insurance claims or medical bills, the Attorney General’s Health Care Division may be able to help. Call the helpline with questions or complaints at (888) 830-6277.
  • Health Care For All is asking lawmakers to pass legislation to expand comprehensive MassHealth coverage to all people under age 21 whose only eligibility barrier is their immigration status. Read more on this advocacy effort here.

The Breakdown:

  • MA continues to offer free COVID-19 vaccinations at retail locations, pharmacies, mass vaccination sites, and regional collaboratives. People 12 years of age or older can walk in or make an appointment. People ages 12-17 can get the Pfizer vaccine. People age 18+ can get any vaccine.
  • MassHealth members can call MassHealth directly at (800) 841-2900 to schedule free transportation to a scheduled COVID-19 vaccine appointment. Comprehensive vaccine information is available here.
  • For information about what health plans you may qualify for, contact a trained navigator at Health Care For All by calling the multilingual Helpline at (800) 272-4232.
  • MassHealth members will not lose coverage during the COVID-19 state of emergency and will be covered for COVID-19 testing and treatment at no cost. 
  • The Commonwealth continues to provide free COVID-19 testing to asymptomatic and symptomatic residents in communities across Massachusetts. 
  • The Department of Public Health advises that all unvaccinated residents wear masks in indoor settings and also that vaccinated residents wear masks indoors if they are at increased risk from COVID-19 or live with someone at increased risk.

The Bottom Line:

  • People age 12 and older are now eligible for the free COVID-19 vaccine, no ID or health insurance required.
  • MassHealth covers testing and treatment for COVID-19 as well as the COVID-19 vaccine at no cost to members.
  • Although MassHealth Enrollment sites remain closed for walk-in visitors, applicants can apply for benefits by phone at (800) 841-2900 or online.  
  • Find a COVID-19 test near you by visiting
  • MassHealth members can call MassHealth directly at (800) 841-2900 to schedule free transportation to a scheduled COVID-19 vaccine appointment.